Casa XHighend

• Most orders will ship within a week or next couple of business days . However, please allow 5-7business days for general processing time.
• Additional processing time may be required based on inventory availability
• XHighend is not responsible for courier shipping delays, lost or stolen packages. We do not compensate for delivery delays.
• Shipping methods may change without further notice based on current available shipping service and/or as we fit on a case by case basis.
• Shipping is non refundable

Refunds

No refunds, no exceptions!

Once you submit your order, it cannot be refunded or changed.
Only under exceptional circumstances, usually due to us determining your order has a high potential for fraud, we may issue you a refund.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then, contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@xhighend.com

Sale items
Only regular-priced items may be exchanged if defective or damaged, unfortunately, sale items cannot be refunded.

Exchanges
Exchanges only under the conditions specified below.
Only regular-priced items may be exchanged and only if the items are defective or damaged. We must receive it within seven (7) business days of its delivery. If you need to exchange it for the same item, send us an email at info@xhighend.com

 Be sure to include your name and order number in the email